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Help  •  SparkAmerica  •  Device Syncing FAQs

What do I do if my Apple Health or Google Fit stops syncing with PeopleOne Health?

If your Apple Health or Google Fit stops syncing automatically, you can perform a manual sync that will attempt to pull in the last 30 days of recorded minutes. In order to do this, open your PeopleOne Health app, tap the menu button, tap the Fitness Game tab, tap the gear icon (Game Settings) and tap Manage Devices. Once on the Connect Devices page, tap Sync.

Note: The PeopleOne Health app must be opened for at least 5 minutes before manually syncing. 

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