SparkAmerica
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What are the different size categories of companies that can participate?Small = 2 - 99 employees Medium = 100 - 499 employees Large = 500+ employees
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I do not see my company on the list available. What do I do?If your company does not exist in the dropdown list yet, select “my organization...
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We are headquartered in Akron (for example) but have locations all over the nation, can all of our locations participate?Yes! All locations are encouraged to participate. We suggest designating a “Spar...
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Can we make this an internal challenge to increase participation?Yes! We encourage employers to create a friendly internal competition to increas...
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How can participants track their minutes?If employees use a Fitbit, the Google Fit app, or the Apple Health app, these de...
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Can I register individually?No, you must be registered with an organization. If you do not have a company/em...
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I don’t see my company in the drop-down list when registering. What should I do?If you do not see your employer listed, check with your HR representative to reg...
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What wearable devices can be integrated to the website to log my minutes automatically for the SparkAmerica Fit City Challenge?Fitbit, Google Fit, or the Apple Health app.
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If I do not own a wearable device, can I track my minutes manually?Yes, you can use the PeopleOne Health app on your mobile device or log your minu...
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If I forget to log my minutes manually, can I go back and log previous days minute totals?Yes. Click the Fitness Game tab from the navigation menu and use the calendar dr...
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I have participated in the Fit City Challenge before. Do I need to connect my device again?If you have previously participated in the Fit City Challenge, you can easily ma...
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I am using Apple Health or Google Fit to track my minutes. How will my data sync?If you use Apple Health and Google Fit, you must open the PeopleOne Health app t...
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I am using Fitbit to track my minutes. How will my data sync?Fitbit devices must first sync to Fitbit’s servers via a connection between the ...
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Can I sync data from multiple devices?While you may have multiple devices connected, only the highest number of record...
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My device didn’t record my entire work out. Can I manually enter the missing minutes?Yes! Any minutes that are entered manually will be recorded in addition to any m...
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I forgot to connect my Fitbit before the challenge started. Will my minutes from previous days still sync?If you connect a Fitbit after the challenge has started, Fitbit does not allow P...
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I forgot to connect my Apple Health or Google Fit before the challenge started. Will my minutes from previous days still sync?If you connected an Apple Health or Google Fit device after the challenge has st...
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What do I do if my Fitbit stops syncing with PeopleOne Health?If your Fitbit stops syncing minutes with PeopleOne Health, you can Re-Authorize...
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What do I do if my Apple Health or Google Fit stops syncing with PeopleOne Health?If your Apple Health or Google Fit stops syncing automatically, you can perform ...
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What do I need to do to register for the SparkAmerica Fit City Challenge?Be on the lookout in your Happy Healthy Monthly newsletter to learn how to join ...
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Where can I find the Fitness Device Connection Guide?Download the Fitness Device Connection guide by clicking here!