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Help  •  SparkAmerica  •  Device Syncing FAQs

I am using Fitbit to track my minutes. How will my data sync?

Fitbit devices must first sync to Fitbit’s servers via a connection between the Fitbit device and your phone app or computer (completely outside of PeopleOne Health). Once that happens, there is a PeopleOne Health process that runs every 10 minutes to pull in data. You may have to wait up to 10 minutes for your Fitbit data to show after syncing with Fitbit servers. 

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